Support

Built to last.Backed to match.

We have never discontinued a spare part. Every system we have manufactured since 2017 remains fully serviceable today — that is what a lifetime warranty actually requires.

Maintenance

Annual service or every 200 dives. Most of it is owner-serviceable by design — the manual walks you through every step.

Warranty

Lifetime on APEX for the first owner, ten years on STRATA, five on VECTOR and ORIGIN. Registered in sixty seconds.

Service centres

Four factory-certified service centres — Kuala Lumpur, Playa del Carmen, Marseille and High Springs. Ten-day turnaround.

Service network

Factory hands,four time zones.

Full locator

Flagship

Kuala Lumpur

Malaysia

kl@javasidemount.com

Service Centre

Tioman Island

Malaysia

tioman@javasidemount.com

Flagship

Playa del Carmen

Mexico

playa@cenotesystems.mx

Service Centre

High Springs, FL

United States

florida@gulfsidemount.com

FAQ

Before youemail us.

Annually, or every 200 dives, whichever comes first. The Annual Service Kit covers everything a trained owner can do; inflator overhauls belong to a Service Centre.